Video Surveillance Operator I Job at SGS Consulting, Nevada

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  • SGS Consulting
  • Nevada

Job Description

Job Responsibilities:

  • Monitor multiple live video surveillance feeds to identify suspicious or unsafe activity
  • Deliver real-time audio warnings to individuals onsite when appropriate
  • Escalate incidents to police departments, first responders, or site contacts as needed
  • Write clear, accurate, and detailed incident notes and documentation
  • Manage several computer screens, tabs, and applications simultaneously
  • Maintain strong attendance, punctuality, and consistent focus throughout the shift
  • Escalate technical issues to IT; no troubleshooting knowledge required

Skills:

  • Video gaming experience (fast reaction speed, multi-screen familiarity)
  • Call center or dispatch-style experience
  • Previous loss prevention or surveillance experience
  • Experience in fast-paced desk environments

Education/Experience:

  • Ability to speak, read, and write English clearly
  • Comfortable speaking with law enforcement and property managers
  • Proficient computer skills, including navigating multiple monitors and tabs
  • Minimum typing speed of 40 WPM
  • Ability to sit and focus for long periods
  • Strong attention to detail in a high-volume, fast-paced environment
  • All new hires must cover weekends.

Job Tags

Shift work

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