About Us Tom’s Truck Center is a full-service commercial truck dealership serving Southern California for decades. We specialize in new and used trucks, parts, and service, supporting businesses that keep goods moving every day. Position Summary We are seeking a Parts Sales Representative to support our wholesale parts operations. This role is primarily phone-based and focuses on delivering excellent customer service while helping customers quickly and accurately identify and purchase the parts they need. Why Join Us? * Paid vacation * Medical, dental, & vision insurance * Company-paid life insurance * 401(k) with company match * Employee Assistance Program * Wellness Program * Stable, established company with a strong reputation * Opportunity to grow within the organization * Supportive team environment Compensation We offer both hourly and commission-based compensation options, depending on experience. What You’ll Do * Answer incoming calls from parts customers and assist with parts selection * Provide pricing, availability, and product information * Upsell related parts and identify additional customer needs * Process orders for shipment, delivery, or pickup * Follow up on quotes, backorders, and special orders * Coordinate with warehouse and outside sales team to fulfill customer needs * Maintain accurate invoicing and ensure proper account authorization * Proactively reach out to assigned accounts to generate sales * Stay current on products and participate in training programs What We’re Looking For * Strong customer service and communication skills * Ability to multitask in a fast-paced environment * Attention to detail and problem-solving ability * Team-oriented with a professional attitude Preferred Qualifications * Previous parts, automotive, or truck industry experience is a plus Apply Today If you’re customer-focused and ready to grow your career in the commercial truck industry, we’d love to hear from you.
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