Job Description

The Hilton Anaheim is seeking a Security Officer to join our team! You’ll play an essential part in supporting our property by contributing to Hilton’s commitment to delivering exceptional guest security, service, and hospitality.

Our property has 1,574 rooms, is newly renovated and located in the heart of California's famous Orange County, adjacent to the Anaheim Convention Center and steps from the Disneyland Resort.

If you have a passion for guest service and want to learn and grow in the hospitality industry this is the perfect opportunity! Now is the time to join Hilton, the BEST hospitality brand to work for.

The ideal candidate for this role will possess:

• The ability to work a full shift (8 hours) walking and standing.
• The ability to bend, stoop, walk and lift/push/pull up to 50 lbs. 
• Can work a flexible schedule that includes weekends and holidays. 
• Have a valid Guard Card
• Previous experience in Customer Service, Hospitality, or in the Security Department is a PLUS!

Classification: Full-Time

Shift Pattern: Daytime (7 AM to 3:30 PM), Must have open availability to work weekdays, weekends and holidays.

Hourly Range : $21.00 per hour - $31.00 per hour

A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?
As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Promote safe work practices
• Initiates preliminary investigations into incidents, as needed
• Writes reports and ensures accuracy of necessary documentation, as needed
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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