Job Description

SAP BASIS - S/4 HANA
LOCATION: REMOTE WITH AN OCCASIONAL TRAVEL TO CLEVELAND, OH

Job Summary

This role is responsible for the architecture, administration, and continuous optimization of SAP technical platforms, including SAP ECC, S/4HANA, BW, and SAP BTP. The Senior SAP Basis Administrator ensures high availability, performance, security, and compliance of SAP systems across the enterprise.

The position drives automation, standardization, and operational excellence across SAP landscapes, including system provisioning, patching, upgrades, monitoring, and incident resolution. The role partners closely with infrastructure, cybersecurity, application, and business teams to deliver stable, compliant, and scalable SAP environments supporting global business operations.

Core SAP Platform Operations Performance & Stability Engineering

• Administer and support SAP systems (ECC, S/4HANA, BW, PI/PO/CPI, SAP BTP) ensuring system availability, reliability, and performance
• Perform SAP installations, upgrades, Support Package Stacks, Enhancement Packs, and kernel updates across multiple environments
• Manage SAP transport management system (TMS) and coordinate cross-landscape transport activities
• Monitor SAP systems (availability, performance, dumps, locks, background jobs) and proactively resolve issues to minimize downtime
• Manage SAP landscape lifecycle, including system provisioning, refreshes, archiving, and decommissioning
• Support SAP HANA database administration activities including backup, recovery, and performance tuning
• Lead technical planning and execution for system upgrades, migrations, and transformation initiatives
• Manage SAP environments in cloud and hybrid infrastructures (e.g., Azure, AWS, RISE with SAP)

Monitoring, Alerting, and Observability

• Analyze system metrics (CPU, memory, I/O, DB performance) using OS and SAP tools
• Maintain and tune monitoring thresholds and alert conditions

Automation & Tooling

• Drive automation of SAP Basis operations, including system refreshes, client copies, monitoring, and deployment activities

Security & Compliance

• Support audit requests and compliance checks
• Maintain secure configurations for SAP and infrastructure
• Ensure SAP systems comply with internal cybersecurity policies, audit requirements, and SAP security notes

Disaster Recovery & Resilience

• Execute DR testing and recovery procedures
• Manage failover and system recovery operations

Documentation, Knowledge Transfer, and Governance

• Create and maintain operational documentation and runbooks
• Conduct knowledge transfer sessions and mentor team members

Qualifications

Education Level

Bachelor's degree from an accredited institution

10 15 years of experience in SAP Basis administration, strong experience supporting SAP ECC and/or S/4HANA environments. Experience managing global, mission-critical SAP landscapes

• Deep expertise in SAP Basis administration across ECC, S/4HANA, and BW systems
• Strong knowledge of SAP HANA database administration
• Experience with SAP transport management and landscape architecture
• Understanding of SAP system architecture (application, database, integration layers)
• Experience with SAP upgrades, migrations, and lifecycle management
• Familiarity with SAP cloud strategies (RISE with SAP, SAP BTP, hyperscalers)
• Experience with monitoring tools (SAP Solution Manager, Focused Run, or equivalent)
• Knowledge of SAP security concepts and compliance requirements
• Experience with automation tools, scripting, and infrastructure automation

Soft Skills

• Strong verbal and written communication skills with the ability to convey technical concepts to diverse audiences
• Ability to work effectively with both technical and non-technical stakeholders
• Strong problem-solving, decision-making, and time management skills
• Experience working across global teams, cultures, and external
• Ability to lead during high-pressure incidents and drive resolution

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