Public Area Attendant Job at Hilton Garden Inn- Groton, Groton, CT

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  • Hilton Garden Inn- Groton
  • Groton, CT

Job Description

The  Hilton Garden Inn Mystic/Groton is hiring a Public Area Attendant (Houseman) responsible for assisting in guest room and public space operations of the hotel.

Responsibilities

  • Engage with team members and guests with a friendly and professional demeanor.
  • Assist guests with any miscellaneous requests with a sense of urgency.
  • Clean public spaces with attention to detail including dusting, mopping, vacuuming.
  • Uphold the hotel’s and brand’s standards of operations and service score expectations.
  • Complete various projects assigned by leadership.
  • Assist with stripping rooms and trash removal.
  • Stock supplies and maintain a clean and organized work area.
  • Act as a “runner”, delivering guest items, such as rollaway beds, towels and other amenities.
  • Walk the property using a guest’s perspective to identify areas of opportunity.
  • Report and/or actively addresses any cleanliness and maintenance concerns promptly.
  • Assist in other departments as necessary.
  • Attend and engage in team meetings.

Skills

  • Be an outgoing and welcoming personality for the Hotel.
  • Work in a fast-paced environment and frequently adjust accordingly.
  • Stand and/or walk for long periods of time.
  • Use hands to lift, carry or pull objects that may be heavy.
  • Make decisions based on your own judgment and company policy
  • Follow instructions without supervision.
  • Lifting 50 lbs. maximum with frequent stooping, kneeling, reaching and lifting and/or carrying of objects weighing up to 25 lbs

Holidays and weekends required.

Job Tags

Weekend work

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