Job Description

For more details, please connect with Soumya Nayak at soumyan@vgroupinc.com or call at (919) 892-9711.

End Client: MTA (Metropolitan Transportation Authority)

Job Title: PC Support Technician

Duration: 6 Months

Location: 149 Pierrepont Street, Brooklyn, NY 11201 (ONSITE )

Hours Per Week: 40 Hours

Ceipal ID: MTA_HD748_SN

Job Code: 5748-1

Overview:

The candidate will support and maintain computer hardware and software used in the testing center, ensuring reliable operation of all systems in a high-demand environment. This includes installation, configuration, troubleshooting, and maintenance of both Microsoft Windows and Apple operating systems.

Responsibilities:

• Provide dedicated onsite support for PC hardware, software, and peripheral devices at the DCAS Testing Center (149 Pierrepont Street, Brooklyn, NY 11201).

• Install, update, and maintain computer systems, including Microsoft Windows and Apple macOS platforms.

• Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.

• Deploy and configure desktops, laptops, handheld devices, and printers.

• Perform routine system administration tasks and assist with computer-related services for users.

• Conduct hardware and software evaluations, technical reviews, and recommendations.

• Coordinate with departments to support project requirements and ensure minimal downtime.

• Document technical issues and resolutions and maintain accurate support records.

• May be required to provide support at other MTA locations as assigned.

• Must be capable of moving and lifting equipment as necessary.

Required/Preferred Skills:

• 4 to 6 Years of Experience

• Proficiency in supporting PC hardware, software, printers, and related peripherals.

• Experience with Microsoft Windows and Office suite of applications (Microsoft 365 Suite, Outlook...).

• Familiarity with Apple operating systems.

• Familiarity with Oracle client-based applications.

• Experience with Active Directory and networking equipment.

• Knowledge of Ethernet cabling and networking protocols such as TCP/IP.

• Strong interpersonal skills and excellent oral and written communication abilities.

• Experience with Device provisioning (Autopilot)

Preferred:

• Experience with CAD software and technical drawings is a plus.

• A+ and Network+ certification preferred

V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector, Enterprise Solutions, Professional Services, Ecommerce, Projects, and Products. Within Public Sector business unit, we cater IT Professional Services to Federal, State and Local. We have multiple awards/ contracts with 30+ states, including but not limited to NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, NM, VT, and WA.

If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.

Please share my contact information with others working in Information Technology.

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