Job Description

Position Title: Program Manager, International Disaster Response

Department: International Disaster Response

Reports to: Head of Humanitarian and Emergency Affairs

Contract Type:  Fixed-Term, One Year; extension subject to funding availability and project renewal

Salary: $80,649 - $90,730 USD

Location: Byron Center, MI (Hybrid Eligible)

This position is primarily office-based, with an expectation of four days per week in the Byron Center office. Some flexibility for hybrid or remote work may be considered with leadership approval.

***Position start contingent upon grant funding approval***

PURPOSE OF POSITION

The Program Manager provides leadership, coordination, and oversight for a multi-country humanitarian and disaster risk reduction consortium project implemented through World Renew country offices and local partners. The position is responsible for supporting the planning, implementation, monitoring, reporting, learning, and adaptive management of projects operating across multiple countries and contexts.

Working closely with country offices, local partners, consortium members, donors, and other stakeholders, the Program Manager ensures that programs are implemented effectively, resources are used efficiently, donor requirements are met, and interventions contribute to improved outcomes for communities affected by disasters, conflict, displacement, climate-related shocks, and other humanitarian crises.

The portfolio is expected to initially support programming in Nigeria, Malawi, Lebanon, Syria, and Cambodia; however, the final country portfolio and scope of programming are subject to donor approval, consortium decisions, and emerging humanitarian priorities. As such, the position requires flexibility to support program implementation and potential expansion into additional humanitarian or disaster contexts as funding opportunities and organizational priorities evolve.

The position serves as the primary program focal point for assigned projects and supports capacity strengthening efforts with partners and country teams while promoting quality programming, accountability to affected populations, humanitarian standards, organizational learning, and continuous improvement.

We do not discriminate based on disability, culture, ethnicity, or gender, and welcome and encourage people from diverse backgrounds to apply.

MAJOR DUTIES AND RESPONSIBILITIES

Program Leadership & Coordination (35%)

• Provide overall leadership and coordination for assigned humanitarian and disaster risk reduction programs across multiple countries.
• Support country offices and partners in the planning, implementation, monitoring, and adaptation of projects to ensure relevance, effectiveness, and impact.
• Ensure interventions align with project objectives, humanitarian standards, organizational strategies, and donor requirements.
• Facilitate coordination among country teams, partners, and other stakeholders to promote effective implementation and collaboration.
• Support the identification and adaptation of programming to address emerging humanitarian needs and changing contexts.
• Support the assessment, design, and operationalization of programming in new humanitarian or disaster contexts as funding opportunities, emergency events, or consortium priorities emerge.
• Monitor implementation progress against approved plans, budgets, indicators, and timelines.
• Monitor project budgets, expenditures, forecasts, and financial performance in collaboration with finance and country teams to ensure effective stewardship of donor resources.
• Coordinate the development and monitoring of annual work plans, implementation schedules, and risk mitigation plans.
• Promote adaptive management approaches that support timely and informed decision-making.

Monitoring, Evaluation, Accountability & Learning (20%)

• Ensure project monitoring, evaluation, accountability, and learning systems are effectively implemented in collaboration with country teams, partners, and World Renew technical staff.
• Work closely with the IDR MEAL Coordinator and country teams to ensure timely collection, analysis, and use of program data.
• Ensure donor reporting requirements are met and that reporting systems provide accurate, timely, and useful information.
• Support partners in establishing and strengthening monitoring and reporting systems.
• Ensure accountability to affected populations is integrated across all interventions, including community feedback and complaints mechanisms.
• Facilitate cross-country learning and documentation of promising practices, innovations, lessons learned, and program improvements.
• Coordinate the preparation of briefing notes, presentations, reports, and decision-support documents for leadership and donors.
• Support documentation of case studies, success stories, photographs, and other communications materials in accordance with ethical storytelling standards and informed consent requirements.

Grant Management & Donor Compliance (15%)

• Serve as the primary grant management focal point for assigned projects.
• Monitor compliance with donor agreements, reporting requirements, contractual obligations, and organizational policies.
• Coordinate narrative reporting processes with country teams, partners, and technical advisors.
• Coordinate financial and programmatic reviews to identify implementation challenges, monitor budget performance, and support timely corrective actions.
• Track project deliverables, milestones, budgets, and reporting deadlines.
• Support project modifications, amendments, no-cost extensions, and donor communications as required.
• Identify and escalate compliance concerns, implementation delays, safeguarding risks, fraud risks, or other operational challenges.
• Support audit readiness and ensure project documentation is maintained in accordance with donor and organizational requirements.

Capacity Strengthening & Technical Support (15%)

• Serve as a primary support resource for country offices and partners participating in assigned projects.
• Provide technical and operational guidance related to humanitarian programming, disaster risk reduction, project management, accountability, safeguarding, compliance, procurement, financial management, and reporting.
• Identify partner and staff capacity gaps and coordinate targeted capacity strengthening initiatives.
• Facilitate mentoring, coaching, and training opportunities for partners and staff.
• Promote the use of organizational tools, standards, and best practices across project implementation. 

Partnership Development, Representation & Networking (15%)

• Build and maintain strong, respectful, and accountable relationships with country offices, local partners, consortium members, and other stakeholders.
• Participate in project steering committees, consortium coordination mechanisms, and technical working groups as assigned.
• Represent World Renew in relevant internal and external meetings, forums, and coordination platforms.
• Support country offices and partners in engaging with humanitarian coordination mechanisms, clusters, government entities, and sector working groups.
• Identify opportunities to strengthen partnerships, leverage resources, and enhance program quality and impact.
• Contribute to strategic discussions related to humanitarian response, disaster risk reduction, localization, and partnership strengthening.

SUPERVIOSORY RESPONSIBILITIES

None

QUALIFICATIONS

1. Demonstrates a personal Christian faith and commitment to the mission, vision, and values of World Renew.

2. Supports and contributes to an organizational culture rooted in Christian faith, service, justice, compassion, stewardship, and respect.

3. Strong collaborative team player with ability to work across departments and stakeholder groups

4. Demonstrated initiative, flexibility, resilience, and ability to adapt to changing priorities

5. Strong organizational skills with excellent attention to detail

6. Strong analytical thinking and problem-solving abilities

7. Excellent written, verbal, and interpersonal communication skills

8. Ability to manage multiple priorities and deadlines simultaneously

Essential Skills

1. Demonstrated expertise in project management, including planning, implementation, monitoring, risk management, adaptive management, and successful delivery of complex humanitarian and disaster response programs.

2. Strong grant management and donor compliance skills, including experience managing complex institutional donor-funded projects and reporting requirements.

3. Demonstrated financial management skills, including budget monitoring, forecasting, variance analysis, and donor compliance.

4. Strong analytical, critical thinking, and problem-solving skills.

5. Excellent stakeholder engagement and relationship management skills, with the ability to build collaborative partnerships across diverse cultural, organizational, and consortium settings.

6. Demonstrated ability to identify operational, programmatic, financial, and safeguarding risks and develop appropriate mitigation strategies.

7. Excellent written and verbal communication skills, including preparing high-quality donor reports, presentations, briefing notes, and other communication materials.

8. Strong organizational and time management skills with the ability to manage multiple priorities, competing deadlines, and geographically dispersed projects.

9. Demonstrated ability to influence, coordinate, coach, and lead cross-functional and multi-country teams without direct supervisory authority.

10. Strong knowledge of humanitarian principles and standards, including Sphere, the Core Humanitarian Standard (CHS), safeguarding, accountability to affected populations, and localization approaches.

11. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and experience using project management, collaboration, and data management systems.

12. Demonstrated commitment to humanitarian principles, safeguarding, ethical programming, and accountability to affected populations.

EDUCATION AND EXPERIENCE

To perform this position successfully, the individual should have the following:

Education

• Bachelor's degree in International Development, Humanitarian Assistance, Disaster Management, Public Administration, International Relations, Project Management, or a related field.
• Master's degree in a related field is preferred.

Experience

• Minimum five (5) years of progressively responsible experience managing complex humanitarian, disaster response, resilience, or international development programs.
• Demonstrated experience managing multi-country or multi-partner projects funded by institutional donors.
• Experience coordinating implementation across country offices, partners, consortium members, and donors.
• Experience managing budgets, work plans, performance indicators, donor reporting requirements, and project deliverables.
• Experience working in fragile, conflict-affected, or disaster-prone environments.
• Experience supporting capacity strengthening and localization initiatives.
• Experience with Global Affairs Canada, USAID/BHA, ECHO, UN agencies, or major foundations is strongly preferred.

Preferred Qualifications

• Master's degree in a related field.
• PMP, PRINCE2, or other project management certification.
• Experience managing humanitarian consortiums.
• Experience working with faith-based organizations.
• Experience supporting emergency response activations.
• French and/or Arabic language skills are an asset.

PHYSICAL DEMANDS

The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability and willingness to travel internationally up to approximately 30%, including travel to remote, fragile, disaster-affected, and occasionally high-risk environments. Travel may include visits to remote, disaster-affected, fragile, or conflict-affected environments with limited infrastructure and access to services.
• The position may require work in challenging physical and emotional environments, including direct engagement with communities affected by disaster, conflict, and displacement.
• Flexibility to work across multiple time zones may be required.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those encountered while performing the essential functions of this position.

The incumbent will operate within a dynamic environment requiring flexibility, collaboration across teams, and the ability to respond to shifting priorities and deadlines.

With World Renew's commitment to Core Humanitarian Standard and Safeguarding responsibilities, as part of the recruitment process, a successful candidate can expect to go through a thorough background check.

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