Job Description

JOB SUMMARY/PURPOSE  

The Gas Controller is responsible for operating and monitoring Delta Utilities’ natural gas transmission and distribution systems using the OSI Gas SCADA (Supervisory Control and Data Acquisition) system. This role ensures system integrity, responds to gas emergencies, dispatches work to field personnel, and provides timely internal and external notifications. The position requires adherence to Control Room Management standards and regulatory compliance.

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS   

• Monitor the gas SCADA system for alarms and make real-time adjustments to maintain appropriate system pressures  

• Dispatch field personnel and provide GIS-based asset location support for valve operations, isolation, and maintenance activities  

• Develop and prepare gas data reports and forms for internal and external use across Gas Operations and other departments  

• Supply required data for Control Room Management compliance audits  

• Communicate effectively with internal teams and external agencies, including law enforcement, emergency responders, and regulatory bodies  

• Maintain accurate records of operational activities and emergency responses  

• Support system integrity by monitoring transport imbalances and coordinating corrective actions with Gas Supply and Transportation teams  

MINIMUM REQUIREMENTS  

Minimum education required of the position   

• High S chool D iploma or equivalent required ; technical or associate degree preferred  

• Preferred: Technical or Associate degree in natural gas operations, engineering, or related field.  

Minimum experience required of the position   

• Minimum 2–4 years in gas operations, dispatching, or control room environment required  

• Preferred: 5+ years of experience in gas operations ( service / measurement ) or control room experience preferred  

Minimum knowledge, skills, and abilities preferred of the position  

• Strong computer proficiency , including SCADA systems and Microsoft 365 s uite  

• Ability to interpret system data and make independent decisions under pressure  

• Excellent verbal communication skills for interaction with internal teams and external agencies  

• Knowledge of gas distribution system operations, control room procedures, and GIS applications preferred  

• Must be able to work alone and be self-motivated and self-directed  

• Must be able to integrate into the GDC environment and possess strong team building skills  

• Must be able to multi-task and constantly be able to rearrange priorities  

• Must be able to handle several situations at one time. Strong decision-making skills and experience — must have the ability to make independent  judgments for accurate interpretation of readings and for distinguishing between minor and more serious problems to make proper decisions  

Any certificates, licenses, etc. required for the position   

• None  

Physical Requirements  

• Able to  operate a personal computer, either  desktop or laptop.  

• Able to sit for extended periods of time.  

• Able to  operate a copy machine, fax machine, calculator,  telephone and other miscellaneous office equipment.  

• Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force  frequently to lift, carry,  push or otherwise move objects. 

Working Conditions  

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• 24/7 operation requiring 12-hour shifts, including nights, weekends, and holidays.  

• Must comply with DOT and PHMSA drug and alcohol regulations, including pre-employment testing.  

• Ability to work in a high-stress environment and make critical decisions quickly.  

• In connection with storms, outages, emergencies, or other situations, the  company expects its employees to be available to work additional hours, in alternate locations, and/or to perform additional duties as deemed necessary to maintain uninterrupted supply to its customers.  

About Delta Utilities  

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.  

Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.

Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas services and maintain fair rates for our customers. 

Learn more at  .  

Delta Utilities and associated entities are equal opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.  

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