Position Overview
TOCCIN is seeking a passionate and driven Full-Time Sales Associate & Keyholder to join our Hamptons team. You will be the face of our brand in-store, you’ll play a key role in creating exceptional shopping experiences, building client relationships, and bringing our mission of sustainable, heritage-driven fashion to life. This role is ideal for someone who thrives in a fast-paced retail environment, is passionate about storytelling through product, and is excited to contribute to a purpose-led brand. Weekend availability is required.
Key Responsibilities
Greet every customer warmly and authentically. Understand their needs and provide personalized recommendations that reflect TOCCIN’s values.
Take ownership of individual sales targets and contribute to overall store performance by confidently guiding clients through their shopping experience.
Build lasting relationships with customers by maintaining consistent communication, remembering preferences, and providing a high-touch, client-first experience.
Become an expert on TOCCIN’s collections, history, and mission. Share the brand story and product details with customers to create deeper engagement and loyalty.
Ensure the store environment is clean, well-merchandised, and aligned with TOCCIN's premium aesthetic. Help execute floor sets, visual displays, and restocking as needed.
Assist with opening and closing procedures, point-of-sale transactions, returns, and exchanges. Support inventory processes, loss prevention standards, and operational compliance.
Work closely with store leadership and fellow team members to meet shared goals and uphold a positive, inclusive in-store culture.
Qualifications
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