DevOps/AI Ops Administrator Job at Openkyber, Rhode Island

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  • Openkyber
  • Rhode Island

Job Description

Role: Dynatrace Engineer Location: Irving, TX (hybrid)

Someone who can work on a W2 basis; OPT is also acceptable if the candidate has decent experience.

Skills

Hands-on expertise with the Dynatrace platform, a deep understanding of infrastructure and application monitoring, and the ability to integrate Dynatrace into complex hybrid and multi-cloud environments Experience in APM, observability, or infrastructure monitoring. Strong hands-on experience with Dynatrace OneAgent, Dynatrace Managed/SaaS and observability modules (APM, RUM, Synthetic, Log Monitoring). Experience integrating Dynatrace with CI/CD tools (Jenkins, GitHub Actions, Azure DevOps) and ITSM platforms (ServiceNow, Jira). Proficiency in scripting languages (Python, Shell) and API-based automation. Strong understanding of application architectures (microservices, containers, Kubernetes) and cloud platforms (AWS, Azure, Google Cloud Platform). Knowledge of infrastructure components (Windows/Linux servers, network, storage, databases. Familiarity with observability ecosystem tools (Prometheus, Grafana, ELK). Ability to work with globally distributed teams and manage stakeholder expectations. Strong problem-solving, communication, and leadership skills.

Roles and responsibilities
  • Deploy and configure Dynatrace agents across servers, applications, containers, and cloud workloads.
  • Enable and fine-tune Application Performance Monitoring (APM), Real User Monitoring (RUM), Synthetic Monitoring, and Log Monitoring.
  • Design custom dashboards, alerts, and visualization layers tailored to application and business needs.
  • Configure Davis AI and Smartscape topology to ensure accurate dependency mapping and root cause detection.
  • Integrate Dynatrace with CI/CD pipelines, ITSM platforms (ServiceNow, Jira), and collaboration tools.
  • Automate deployment and configuration using scripts, APIs, or Infrastructure-as-Code (IaC) tools like Ansible or Terraform.
  • Work closely with DevOps and SRE teams to embed observability practices into build, release, and operations workflows.
  • Proactively monitor application and infrastructure performance, identifying bottlenecks and anomalies.
  • Perform root cause analysis (RCA) and provide recommendations to improve system reliability and performance.
  • Partner with development, database, and infrastructure teams to resolve incidents and improve service uptime.
  • Define and enforce observability standards, dashboards, and KPIs across the enterprise.
  • Support SLO/SLA tracking and reporting to align monitoring with business objectives.
  • Contribute to documentation, playbooks, and runbooks to standardize observability practices.

For applications and inquiries, contact: hirings@openkyber.com

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