Job Description

Job Posting: Dental Office Manager

Chandler Dental Home

Job Description

Chandler Dental Home, a private dental practice located in Chandler, Arizona, is excited to announce an opening for a full-time Dental Office Manager. This integral role is designed for a dynamic individual and is prepared to engage directly with both team and patients in our state-of-the-art facility. The position requires a dedicated professional to oversee and enhance the efficiency and quality of dental services offered to our patients.

The Dental Office Manager at Chandler Dental Home will have the unique opportunity to influence patient care and office morale positively. Joining our team means being part of a family that values professionalism and patient satisfaction above all else. This role is perfect for someone who is passionate about leadership in a patient-centric setting and brings the drive to promote a seamless and supportive environment.

Duties and Responsibilities

• Ensure the schedule aligns with office goals, maximizing patient care and overall office efficiency.
• Manage collections and stay proactive in handling accounts receivable, including meticulous follow-ups on the insurance aging report.
• Engage actively with patients to book unscheduled treatments and hygiene appointments, thereby ensuring patient care continuity.
• Motivate the team to meet and exceed practice goals while maintaining a supportive and approachable leadership style.
• Oversee daily operation to ensure smooth patient flow and efficiency of the office environment.
• Hold each team member accountable for their roles while fostering a collaborative and friendly work culture.
• Ensure adherence to all dental office protocols and compliance with state and federal regulatory standards.

Requirements

• Minimum of 3 years’ experience as a Dental Office Manager, demonstrating a successful track record in managing dental office operations.
• Strong financial acumen is essential, with proven competency in presenting financial arrangements to patients, managing accounts receivable, navigating insurance aging reports, and overseeing treatment-related finances.
• Goal-oriented individual who has consistently met or surpassed office and team objectives.
• Exceptional leadership qualities with robust communication and customer service skills to engage effectively with both staff and patients.
• Proficient in dental office software systems, with a preference for experience in Dentrix.
• Excellent command of both English and Spanish to cater to a diverse patient base.
• Demonstrated ability to maintain a positive, approachable attitude while ensuring team accountability.
• Outstanding organizational and problem-solving skills, capable of managing multiple tasks seamlessly in a busy environment.
• Insurance knowledge of PPO, Medicare and Medicaid plans

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