Company: Epic Escapes Adventure Travel
Location: Remote (Work From Home)
Job Type: Flexible Hours | Part-Time or Full-Time
Epic Escapes Adventure Travel is seeking a motivated and customer-focused Customer Service Travel Planner to join our growing remote team. This role is perfect for individuals who enjoy helping others plan unforgettable vacations while providing exceptional service throughout the travel planning process.
As a Customer Service Travel Planner, you will assist clients in researching, planning, and booking travel experiences including cruises, resorts, tours, and adventure vacations. Your focus will be delivering outstanding customer care and ensuring every traveler has a smooth and enjoyable experience from planning to return.
Provide excellent customer service while assisting clients with travel planning
Help clients select and book vacations, cruises, hotels, and travel packages
Research destinations and recommend travel options based on client preferences and budget
Manage reservations, itineraries, and travel details
Respond promptly to client inquiries and provide ongoing travel support
Maintain communication with clients before and during their trips
Stay updated on travel deals, destinations, and supplier promotions
Strong customer service and communication skills
Passion for travel and helping others plan memorable experiences
Ability to work independently in a remote environment
Strong attention to detail and organization
Comfortable using computers, online booking systems, and communication tools
Self-motivated with the ability to manage a flexible schedule
Flexible work schedule
Remote work opportunity
Travel industry discounts and incentives
Ongoing training and development
Opportunity to grow with a developing travel brand
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