Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• ​This job is a member of the Flight Service Team within the Customer Experience Division.
• ​Responsible for a wide variety of office duties for one or more management/specialist personnel.

What you'll do

• Types, files, and provides telephone coverage
• Processes mail and orders supplies
• Handles employee requests and inquiries
• Processes invoices
• Greets and directs customers
• Handles hotel and travel arrangements
• Processes employee return to work requests
• Handles injuries on duty
• Processes emergency travel
• Updates and relocates files
• Ability to work rotating shifts including holidays and weekends as necessary
• Ability to travel on Company business if and when necessary

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED equivalency
• 1 year previous on-the-job office/clerical experience

 

Preferred Qualifications- Education & Prior Job Experience

• ​N/A

 

Skills, Licenses & Certifications

• Ability to multi-task and complete assignments with little supervision
• Knowledge of Microsoft Office to include Word, Excel, Outlook and PowerPoint
• Ability to use SABRE (RES & DECS), Share Point, Oracle, Invoice Works, and Work Brain
• Must fulfill FAA criminal background checks to qualify for unescorted privileges to airport security identification display area (SIDA)
• Must be able to secure appropriate airport authority escort badge and/or US Customs security badges if applicable
  
   

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Job Tags

Work at office, Relocation, Flexible hours, Rotating shift

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